To place an order or make a reservation in the store TIENDA.BLUEGORILLA.ES it is not necessary to be registered in the shop.

All product orders accepted by BLUEGORILLA SL (hereinafter BLUEGORILLA) are accepted in accordance with the following General Sales Conditions that will form part of the Sales Contract. The acceptance of the products implies the acceptance of these General Sales Conditions.

No agent, salesperson or representative of BLUEGORILLA has the authority to vary these conditions unless authorized in writing by the company.


The prices shown on the TIENDA.BLUEGORILLA.ES website include the corresponding taxes.

BLUEGORILLA reserves the right to vary the price of the articles without prior notice in accordance with market conditions. The prices published in our catalog do not constitute an offer nor, therefore, an obligation to be supplied at said price in all cases.

All invoices/purchase invoices are payable on the date shown on them. Payment must be made in € (euros) by the means chosen at the time of placing the order.

If any of the products ordered is not available at the time of placing the order, it will be automatically restocked as soon as possible in order to make the shipment satisfactory to the customer.

If such restocking is delayed for reasons attributable to either the manufacturers or the suppliers, the customer will be informed as soon as possible to inform him about which products are slowing down the shipment, as well as to provide him with possible solutions.


All products remain the property of BLUEGORILLA until full payment has been made, except in the case of cash on delivery.

The products sold must be used in accordance with the indications in their respective instruction manuals. It is the user's responsibility to use them in the conditions stipulated in the sale and not to manipulate them contrary to them.


Although BLUEGORILLA will do everything in its power to guarantee that the product supplied corresponds exactly in all aspects to that offered in our catalog, minor variations in specifications, package content, colors or design may occur due to the continuous changes that manufacturers make to their products.


We do not ship to the Canary Islands, Ceuta or Melilla.

The shipping cost for Spain (Peninsula) is GASTOS-ENVIO €. For the rest of countries / areas available are broken down below:SHIPPING-EXTRAPENINSULAR

In any case, the buyer will be able to know exactly the amount of the shipping costs corresponding to his order directly from the website before making the purchase.

In the case of shipments of orders paid cash on delivery, the shipping company charges a collection fee that varies depending on the value of the order; except in the Balearic Islands, where this type of payment method is not available.

The orders will be sent by means of an urgent courier service carried out by TRANSPORTE, which guarantees the delivery in a term not superior to 24 hours for shipments to the peninsula, not superior to 72 hours in case of shipments to islands and not superior to 7 days in the rest of Europe. Although these deadlines are understood in business hours, orders usually arrive in most cases within 48 calendar hours from the date of shipment.


The delivery time may vary depending on the availability of the products. In any case, the shipment is processed as quickly as possible in the logical interest of both parties.

In the case of orders of several products will proceed to make a single shipment when all the material is available, except in the case that the customer expressly instructs us otherwise. In the latter case, the customer assumes the costs of any additional shipping costs incurred.

For those products that are not in stock, the buyer will be provided, via email or phone call, the approximate delivery time that the manufacturer or supplier has communicated to us, and will be kept informed of any variation that may arise from this period.


The customer may raise his right of withdrawal during the 14 calendar days from receipt of order. Our main guarantee is the total satisfaction of the customer with our products, so that if, once received, this does not meet your expectations or simply has been a mistake, you will have 14 calendar days to make the return counted these from the day you received the order.